FREQUENTLY ASKED QUESTIONS
About Purely Elizabeth
Purely Elizabeth is available online through PurelyElizabeth.com and Amazon. You can also find us in a store near you. Visit our FIND page to learn more.
We love hearing from you! Please send an email to Lily@purelyelizabeth.com - she will follow up if it's a good fit.
Not at the moment, but you can order us on Vitacost.com. They ship internationally and have great rates!
Please fill out the wholesale registration form on our website: https://purelyelizabeth.com/wholesale-registration/. Once this form has been submitted, a member of our wholesale team will be in touch.
Yes! We are excited to have both Keto and Paleo certified products available. You can find the certified products under our 'Shop by Needs' tab above. View our certification details at The Paleo Foundation.
Yes. Our Original Ancient Grain Granola flavor and our three 10-ounce Superfood oatmeals are certified USDA organic. All of our other granolas are certified as made with organic. Our bars and oatmeal cups contain organic ingredients.
Coconut sugar is an unrefined sweetener that we sustainably harvest from Indonesia. Measuring low on the glycemic index (35), it also contains essential nutrients and is high in many vitamins and minerals such as potassium, magnesium, zinc, iron, and B vitamins.
Coconut oil is made up of medium-chain fatty acids which support a healthy metabolism. The medium-chain fatty acids are used by the body as energy rather than stored as fat in the body.
At Purely Elizabeth, we are proud to be one of the first companies to offer delicious, nutrient-dense gluten-free foods. We use only certified gluten-free oats and follow a strict process for gluten testing. In addition, all of our products are produced in certified gluten-free facilities.
Our intestines are filled with both good bacteria and bad bacteria. The key to intestinal health is a balance of both. Probiotics are the good bacteria your gut needs. With 70% of our immune system is located in our gut, it’s crucial to keep the gut healthy and happy for optimal wellness!
We use GanedenBC30 which is a certified non-gmo and vegan strain of probiotics. This special strain of probiotics is made to survive the baking process, due to its protective spore. Once the probiotics hit your gut, where the moisture level and temperature are just right, the probiotics work their magic! Eating two servings a day of purely granola will get you maximum probiotic benefits to help support a healthy immune and digestive system.
Our two probiotic granolas – Chocolate Sea Salt and Maple Walnut – use GanedenBC30 (bacillus coagulans GBI-30, 6086), a patented certified non-gmo, vegan strain of probiotics. Due to its protective encapsulation, this special strain of probiotics is made to survive the baking process. The GanedenBC30 probiotic is known to support digestive health (at 1 billion CFU), support immune health (at 500 million CFU) + support protein utilization (at 1 billion CFU). We formulate our probiotic granolas to deliver 500 million CFUs per serving and recommend two servings per day for optimal probiotic benefits. You can read more about GanedenBC30 by visiting their website: www.ganedenbc30.com
You can find the nutrition label for each product on the product page along with the ingredient list.
We use grass-fed collagen. Each cup contains 3.5g of collagen.
Yes, our MCT Oil is made from organic coconuts.
We’re happy to cancel your order. Please send an email at email@example.com with your order number and details and our support team will be in touch.
At this time, we do not offer returns or exchanges. If you're unhappy with your order please send an email to firstname.lastname@example.org.
If your tracking information is showing 'delivered' please first contact the carrier. If the issue is not resolve, please reach out to email@example.com with your order number and confirmed address.