FREQUENTLY ASKED QUESTIONS

The price of a single pouch of granola will increase to $7.49 on purelyelizabeth.com, which will be $6.37 after the 15% subscription discount. Your subscription will continue to reflect a 15% subscription discount off of the new price.  

Our 5lb Bulk Original Granola will remain at the current retail price of $39.99; however, we will no longer be able to provide a subscription discount on this item.

Due to the increase in costs of ingredients, transportation, and the overall supply chain, we are increasing our free shipping to orders of $35 or more. 
This will go into effect on purelyelizabeth.com on March 1 2022, but will not increase for subscribers until April 1 2022. 

No, only the prices on granola products in your subscription will increase.

Your subscription is important to us. While we are increasing granola prices on purelyelizabeth.com on March 1 2022, we are giving subscribers one additional month before increasing granola subscription prices. Starting April 1 2022, subscriptions to granola will reflect the new pricing. The 15% subscription discount will still apply. 

Price increases for granola go into effect on purelyelizabeth.com on March 1, 2022 for all non-subscribers. Anyone with a subscription will maintain their current pricing through March 31st. Starting April 1, 2022, all granola subscriptions will increase.  

You can change your next order date, skip an order, change your selected frequency or cancel a subscription by visiting your account page and clicking “Manage Subscriptions”. Log in here: https://purelyelizabeth.com/account/login